Question 1

How are the candles made?

Accepted Answer

T. Marie Candle Co provides luxury scented premium soy wax candles that give life to the mind, body and soul. Each hand poured candle is made with 100% natural soy wax,  essential oils, phthalate + paraben free fragrance oils and cotton wicks to ensure a clean burn without toxins, additives or dyes.

Question 2

What charities does Words & Wicks support?

Accepted Answer

CMB Collection is a very personal collection dedicated to Tina's life partner, Clifford Maurice Brown, whom died tragically in 2016. Each double wick 10oz candle in the collection has a detailed description that represents an aspect of his life. Also, 10% of each candle sold from the collection will be donated to a local organization that specializes and helps children dealing with grief.  ​

Question 3

What is your return policy?

Accepted Answer

At T. Marie Candle Co., all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage and proof of purchase is submitted to us within 7 days of delivery.
You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items.  We do not offer exchanges at this time.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at info@wordsandwicks.com for further details.

Question 4

How long will it take my product to arrive?

Accepted Answer

All orders have a processing time of 1-5 business days. Processing time is the amount of days it takes to package and send out your order. This does not include your shipping time. Products are Monday-Thursday to ensure product is not sitting in warehouse.   FREE SHIPPING ON ALL ORDERS OVER $100. PLEASE NOTE THAT UPS AND USPS ARE EXPERIENCING EXTREME SHIPPING DELAYS WHICH ARE COMPLETELY OUTSIDE OF OUR CONTROL. THANK YOU FOR YOUR KIND UNDERSTANDING.

Luxury Soy Wax Candles

FAQ