SHIPPING POLICY
All orders have a processing time of 1-5 business days. Processing time is the amount of days it takes to package and send out your order. This does not include your shipping time. Products are shipped Monday-Thursday to ensure product is not sitting in warehouse.
FREE SHIPPING ON ALL ORDERS OVER $95. PLEASE NOTE THAT UPS AND USPS ARE EXPERIENCING EXTREME SHIPPING DELAYS WHICH ARE COMPLETELY OUTSIDE OF OUR CONTROL. THANK YOU FOR YOUR UNDERSTANDING.
RETURN POLICY
At T. Marie Candle Co., all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage and proof of purchase is submitted to us within 7 days of delivery.
You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items. We do not offer exchanges at this time.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at info@wordsandwicks.com for further details.
PAYMENT METHOD
All major credit cards are accepted
WHOLESALE INQUIRIES
Please contact us at info@wordsandwicks.com for further details.